40853
Enterprise Process Improvement Analyst Full Time
Regular posted 12/15/2012
San Francisco, CA
Requirements
The story of Bank of the West is a rich tale of growth, progress and innovation spanning more than a century. For over 135 years, listening and responding to the needs of our customers and communities has been central to our business philosophy. Bank of the West is a premier financial services company that serves more than 2 million households in 19 states, from California, the Pacific Northwest and the Southwest across the Rocky Mountains and Great Plains into the Midwest. And our specialty divisions serve customers nationwide. With more than 700 banking locations across 19 states and a team of more than 10,000 employees, Bank of the West serves the banking needs of all major market segments - consumer, small, middle market, and large commercial enterprises, and government entities. We've developed innovative products and services, and a sophisticated approach to credit. We always remember we are in a people business," and no matter how large we become, we never lose sight of the individual customer. Bank of the West is fully owned by BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world.
Purpose Statement
Works with the Enterprise Process Improvement Management Manager and in alignment with Business Process Owners to identify and translate internal customer wants and needs into actionable improvement opportunities
Essential Job Functions
1. Charters and leads prioritized and significant business process improvement projects using established process improvement methodologies
2. Works with senior leaders to grow process management understanding and lead process improvement initiatives
3. Leads consistent process improvements and breakthroughs across the entire organization while avoiding sub-optimization and ensuring conformity and harmonization of processes
4. Understands and applies business excellence tools and methodologies, which includes planning, scorecard management, process management, process improvement, data analysis, facilitation, Lean activities, project organization, benchmarking etc. and other tools as required
5. Facilitate and deliver business results in terms of improved business efficiencies within the group
6. Maintain and develop process improvement knowledge, skills and abilities to support changing business needs
7. Support the Enterprise Process Improvement Management Manager in advancing process excellence within the business lines
Education
Required Education or Equivalent Experience
. High School Diploma or GED required
. Bachelor's Degree required
. Master's/Advanced Degree required
. Required license(s) or certification(s) Certified Six Sigma Black Belt or Master Black Belt a plus
Required Experience
. 8+ years BPI, process design, process mapping or equivalent experience
Administrative/Technical Skills/ Other Information
. Experience in project management
. Track record of successful process improvements, project management and program management
. Demonstrated expertise in process improvement tools and techniques
. Good understanding of business fundamentals, financials, and market drivers
. Ability to work with and influence senior management
. Ability to lead projects
. Effective communication and teamwork skills
. Self-starter with drive, determination, focus, and initiative
. Strong analytical / problem solving skills
. Group problem solving skills to facilitate teams through problem solving phases
Level Supervised
. none
