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Wed Apr 4, 2018 - 32 weeks ago

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Application Analyst - Clinical Lab (2 Year Contract)

**Company**


Lancaster General Hospital

**Cost Center**


2527 E-Health Operations

**Supervisory Organization**


IS Clinical and Ambulatory- Clinical Lab

**Grade**


X08

**Summary**


**HOURS** : Monday - Friday 8:00AM-4:30PM. No holidays/weekends. _**Please note this is a temporary position lasting for 2 years._


**POSITION SUMMARY:** The Applications Analyst works extensively with project teams and their department in the transformation and improvement of clinical processes and workflows for use with all clinical and financial applications. Understands the clinical processes and operational environments and advocates for effective use of technology to improve patient care through high quality, cost effective solutions. Acts as a liaison between the clinical departments and Information Services. Assists in the development of re-engineered best practice workflow processes and identifies system integration and optimization that provides the greatest technological benefit to clinical departments. Performs system installations, maintenance, training, and user support within a defined application environment having knowledge and taking responsibility of the architecture and how the systems work internally and together. Responsibilities include the administration of core business systems or integrated computer applications that go beyond a single department or system.


**ESSENTIAL FUNCTIONS:** Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:


+ Utilizes expertise to design, build, install, modify and test application software to support and optimize operational work processes. Keep abreast of current technology, software and hardware and promote change processes. Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users.

+ Provides problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical, interface and application levels. Identifies root-cause and recommends changes. Escalates complex issues as necessary. Understands integration between various applications and functionality within those applications. Serves to assure full integration of applications and devices utilizing interfacing standards and vendor provided utilities

+ Interacts with users to assure system is operating and performing according to specifications. Collaborates with other Applications Analysts, IT, the vendor, department staff, and other team members to provide technical and clinical support.

+ Adheres to LG Health technology, coding, and naming convention standards, as well as change control process and procedures.

+ Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.

+ Recommends best practice workflows and develops business plans for automating and optimizing processes that transform and improve clinical care and patient safety.

+ Maintains and deploys understanding of system development and project management methodologies in assessment, planning, design, workflow analysis, timelines, and testing, during implementation, optimization and ongoing operations.

+ Executes assigned tasks in the project plan for the installation of hardware, software, networks, physical site, training environments and test environments for the initial and subsequent implementations.


**MINIMUM REQUIRED QUALIFICATIONS:**


+ High school diploma or general equivalent (GED)

+ Bachelor's degree in Computer Science, Business Administration or Engineering; or a Science degree with an orientation toward automation and process improvement; or approved equivalent combination of education and experience.

+ Certification in Medical Technology; Certification in another clinical or ancillary field or equivalent experience

+ Certifications as required by Information Services to support the needs of the business. Certification will be offered and provided by LGH and must be obtained within 6 months of role entry and within three (3) exam attempts.

+ 3+ years clinical operations experience in area requiring licensure/certification or 3 years of experience in an Applications Analyst, or similar role, supporting a clinical application.

+ Technical aptitude for information services technology in environment being supported (clinical).

+ Effective interpersonal written and verbal communication skills.

+ 2 years of experience working with clinical applications is preferred.

+ Project management and process improvement training is preferred.

+ 2 years of experiencesupporting or maintaining a system application, providing direct user support and application testing is preferred.


This position is located in Lancaster, PA.


Penn Medicine Lancaster General Health, at a member of the University of Pennsylvania Health System (Penn Medicine), at is a 631-licensed bed not-for-profit health system with a comprehensive network of care encompassing **Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare)** . Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.


Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than **300 primary-care and specialty physicians, at more than 40 offices throughout the region** . Pennsylvania College of Health Sciences is a private, co-educational, Middle States-accredited four-year college offering a variety of associate and baccalaureate degree and certification programs in healthcare.


A **four time designated Magnet hospital** for nursing excellence, Penn Medicine Lancaster General Health has been recognized regionally and nationally for clinical excellence and patient safety; and **ranked nationally by U.S. News & World Report** as one of the nation's best hospitals in 2015-16 in three specialties. It is also **one of only seven hospitals in the country** with all of the following distinctions:


5 Star Rating on Medicare.gov Hospital Compare


Healthgrades America's 50 Best Hospitals 2017 at -directory/pennsylvania-pa/lancaster-general-hospital-hgst7169e6a6390100


Leapfrog Hospital Safety Grade A


US News List of High Performing Hospitals at -hospitals/area/pa/lancaster-general-hospital-6231120


**EOE Race/Color/Sex/Sexual Orientation/Gender Indentity/Disability/Vet**

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