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Sat Feb 17, 2018 - 35 weeks ago

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Senior Product Manager

E*TRADE is seeking an experienced Product Management professional with expertise in bringing superior digital customer experiences to market, as well as extensive knowledge of Registered Investment Advisor space. This position will be responsible for formulating strategy, identifying opportunities, initiating projects, and working with cross-functional teams to oversee product development through every stage of the product development life cycle. Candidates must be highly motivated, detail-oriented, and customer-focused with strong interpersonal, communication, and problem-solving skills.
* Identify opportunities, drive pace, and own end-to-end execution plan for new digital initiatives
* Create project documents and requirements (presentations, user stories, migration plans, communication plans)
* Work with project managers and cross-functional teams to oversee product development throughout product life cycle (conceptualization, requirements, UX/design, tech development, testing, implementation)
* Manage multiple projects simultaneously and adapt course as issues arise to meet aggressive timelines
* Clearly define success criteria and work with in-house reporting teams to develop metrics and interpret results
* Maintain awareness of industry trends, compliance concerns, risk control processes, and regulatory landscape
* Conduct & participate in business reviews, market research, vendor assessments, and competitive analysis
* Actively support & advocate for the customer monitor feedback, find solutions, and act as communication hub for product development, product support, & issue resolution
* Acquire a robust understanding of E*TRADE products, services, processes, and organizational structure in order to find optimal solutions and achieve rapid execution of key initiatives
* Partner and build relationships with a diverse set of stakeholders to achieve organizational goals, including Technology Development, UX/Design, Marketing, Education, Service, Operations, Quality Assurance, Order Management, Risk, Compliance, Legal, executive leadership, third-party vendors, and other product owners & teams
* Bachelor's degree required, additional product or project management certifications a plus
* 5+ years' experience in digital product management / product development
* 5+ years' financial industry experience, preferably in online retail brokerage or wealth management segment
* Strong supporting skills in the areas of user experience and requirements writing familiarity with Agile/Scrum project management & software development processes a plus
* Proficiency with Microsoft Excel and other Office applications
* Experience working with UX, technology, & other partners to drive web/mobile/digital product releases
* Knowledge of E*TRADE products, services, & systems a plus
* * *
We offer a competitive and comprehensive benefits package. Please visit -work-at-etrade/employee-benefits to learn more about the opportunities.
E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
*Category:* Product Management
*Location:* Chicago, IL
*Job ID:* IRC130163
*Posted Date:* February 15, 2018