Accepts customer orders and processes each one in a timely manner. Answers all customer order related questions.
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Responsible for proper documentation and implementation of all orders received by phone, fax or other sources
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Responsible for proper documentation of returned orders, credit memos, inquiries and complaints
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Check available inventory, provide delivery information on open orders and inquiries
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Process customer, vendor and other requests for catalogs, price sheets, samples and copies of invoices
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Answers all customer order related questions
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Mail out catalogs, invoices and other miscellaneous items requested by customers
* Perform all other related duties as required.