Title: Hudson Valley NY (W) - Teller - Monticello, NY - 20hrs - Bilingual Spanish Preferred
Location: US-NY-Monticello
Other Locations:
Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
* Ability to work within established policies, procedures and guidelines.
* Identify customer needs and refer financial products and services.
* Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
* Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
* Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
* May be required to work Saturdays and or extended hours as needed.
Required Skills:
* Minimum of six months customer service experience.
* Ability to work effectively as a team member.
* Strong oral and written communication skills.
* Ability to respond and assist customers with inquiries and/or problem resolution.
* Careful attention to detail and time management.
* Pass teller pre-employment assessment
Desired Skills/Assets:
* Minimum of six months cash handling experience.
* Previous experience with cross-selling, upselling, and/or referring products.
* Ability to identify customer financial needs, goals and objectives.
* Proficiency in basic computer skills.
* Previous banking/financial services/teller experience.
