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Fri Apr 20, 2018 - 16 weeks ago

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Room Attendant

**Room Attendant**
**Description**
As the world's largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries--all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.To learn more visit us at .wyndhamworldwide.com .
_Wyndham Dallas Suites - Park Central is a modern hotel in Dallas, Texas with a relaxing ambiance for business and vacation. From the moment you enter our dramatic lobby atrium with vibrant décor and soothing waterfall, you are immersed in an oasis of contemporary comfort, convenience and warm Lone Star hospitality. Our inviting all-suites hotel in North Dallas is the perfect place for a family getaway, a corporate event or an intimate wedding celebration in the Big D._

Job Description



Wyndham Hotel Group is searching for a Room Attendant to work at our beautiful Wyndham Dallas Suites - Park Central property located in Dallas, TX .This position is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.



Responsibilities will include but not be limited to:



+ Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

+ Thoroughly clean guestrooms according to standards.

+ Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

+ Remove all trash and dirty linen from guestrooms and hallways.

+ Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).

+ Restock housekeeping cleaning cart for next day's use.

+ Replenish chemical bottles.

+ Clean room with the door closed according to standards, unless requested to do otherwise by the guest.

+ Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.

+ Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

+ Handle items for "Lost and Found" according to the standards.

+ Ensure overall guest satisfaction



**Qualifications**



Education & Experience:



+ High School diploma or equivalent and/or experience in a hotel or a related field preferred.



Physical requirements:



+ Flexible and long hours sometimes required.

+ Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

+ Ability to stand during entire shift.



General Requirements:



+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

+ Must be able to multitask and prioritize departmental functions to meet deadlines.

+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

+ Attend all hotel required meetings and trainings.

+ Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

+ Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

+ Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

+ Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

+ Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

+ Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

+ Must be able to cross-train in other hotel related areas.

+ Must be able to maintain confidentiality of information.

+ Must be able to show initiative, including anticipating guest or operational needs.

+ Perform other duties as requested by management.

+ Maintain a warm and friendly demeanor at all times.



_Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Female/Disability/Veterans)_



**Job:** Housekeeping



**Primary Location:** United States of America-Texas-Dallas



**Employee Status:** Regular



**Schedule:** Full-time



**Organization:** Wyndham Hotel Group - Wyndham Hotel Management



**Job Posting:** Apr 18, 2018, 1:27:04 PM



**Requisition ID:** 1806119
Equal Opportunity
Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.

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