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Tue May 24, 2016 - 91 weeks ago

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Inside Sales/Customer Service Rep

Local Lumber Company seeking an Inside Sales Associate for our New Bern Lumberyard. Individual must be self-motivated and work with little to no supervision.

Building Materials Industry experience is a plus, but not required.

Job Purpose:
Serves customers by selling products; meeting customer needs, assisting in customer concerns and/or complaints. Assisting in the day to day operation/sales of the lumberyard.

Service customer accounts, whether new or existing customer, obtain their orders, plan and organize daily deliveries to job sites.

Keeping a clean and accurate inventory count with the assistance of a Driver/Yard worker.

Submits orders for stock inventory and special order items to ensure Yard is stocked according to demand.

Monitors competition by gathering current marketplace pricing, products, delivery options, etc.

Resolves customer complaints and/or concerns by investigating problems and developing solutions and making recommendations to management.

Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Motivation, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales