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Sun Aug 20, 2017 - 4 weeks ago

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Office Manager II

Job Description Seeking experienced retail office managers eager to advance their career by accelerating our seasonal business and leading a dynamic team of professionals to deliver exceptional customer service. We offer competitive pay with incentive pay potential, flexible schedules, career growth opportunities, and advanced tax training and certification. H&R Block is the industry s largest consumer tax services provider and we have been focused on client service for over 60 years. Office Manager II duties include: Assisting in development of and executing office-level sales plans Growing the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics Ensuring outstanding client service Assisting in recruiting and interviewing tax office associates, as well as leading tax office associates to meet and exceed growth and service quality goals Managing office staffing, operations, and logistics for a large tax office Preparing accurate and complete tax returns for clients (as needed), and being a knowledgeable resource on tax topics and products Minimum Qualifications Skills & Experience: Bachelor s degree in Business or other related field, or equivalent combination of education and experience 2 years of prior related retail supervisor experience, or equivalent 2-3 years in an Office Manager or Tax Professional position preferred Strong communication and organizational skills Demonstrated aptitude for sales plan execution and desire to grow the business Leadership and supervisory skills to guide and develop associates Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements Bilingual candidates strongly encouraged to apply! H&R Block is an equal opportunity employer. 1 Based on annual revenues for sales of tax preparation products and services. 2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

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