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Wed Mar 21, 2018 - 9 weeks ago

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Field Service Engineer-Materials Quality



Field Service Engineer-Materials Quality

**Job Function:**


**Business Unit Group:**

Global Rolled Products

**Position Description:**

Arconic is currently in search of a **Field Service Engineer** to join our Global Rolled Products Operations (GRP) business unit, in the Farmington Hills MI area. At Arconic, our goal is to be the best company in the world! Arconic is the world's leading producer and manager of primary aluminum, fabricated aluminum and alumina facilities, and is active in all major aspects of the industry. Arconic serves the aerospace, automotive, packaging, building and construction, commercial transportation, and industrial markets, bringing design, engineering, production, and other capabilities of Arconic's businesses as a single solution to customers.

The **Field Service Engineer** is responsible for providing technical field service support to our customers. The successful candidate will oversee customer support for quality issues, technical problem solving, and ensure that quality standards are understood, maintained, and adhered to both at operations and customer facilities. The primary customers for this role are Aerospace, Commercial Transportation, and Industrial Products.

The **Field Service Engineer** is an integral part of the Quality Assurance organization, providing connection between the customer and the plant in claims support, technical problem solving, and improvement projects. The job requires a high degree of interaction with various multi-discipline customers, sales and marketing, and manufacturing. So, he/she must be able to provide technical expertise and guidance to customers, to the sales and marketing team, and to production to solve quality problems. The successful candidate will also participate in kaizens, develop relationships, and maintain standards. He/she will be responsible for training customers in the fundamentals of aluminum, quality requirements, and fabricating practices.


**Requisition Number:**


**Minimum Years of Experience:**


**Preferred Qualifications:**

+ Advanced degree from an accredited institution

+ Aluminum manufacturing experience

+ Quality systems experience

+ Self-directed; able to make decisions and provide recommendations to solve quality issues

+ Able to prioritize and organize multiple tasks

+ Able to take a strong stand and demonstrate effective negotiation skills

+ Demonstrate self-confidence and the ability to make independent, discretionary decisions regarding product quality, reliability and safety to minimize external exposure and liability from product and process excursions

**Primary Location:**

MI-Farmington Hills

**Minimum Education Required:**

High School or GED

**Minimum Travel Required:**


**Basic Qualifications:**

+ High school diploma or GED from an accredited institution

+ Minimum of five years of metals manufacturing experience

+ Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

+ This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

**Business Unit:**

GRP Operations

**Job Type:**


Compliance With the Equal Employment Opportunity and Affirmative Action Laws and Regulations Arconic reaffirms its policy to provide equal employment opportunity in recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training, access to facilities, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs, recalls or termination of employment to all employees without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity / expression, veteran status, genetic information, sex or age (within statutory limits). We live our Values and measure our success by the success of our customers, shareholders, communities and people. Arconic's success is driven by the advantage created by the collective efforts of its employees, and is dependent upon a diverse, inclusive environment that embraces change, new ideas, respect for the individual and fosters an equal opportunity for success. We have zero tolerance for discrimination, intimidation or harassment of any kind.