Telesales Account Rep
Requisition Number 2003562
Job Category Telesales
Address 100 MSC Drive
Zip code 17038
Remote Territory Location N/A
The Telesales Account Rep recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a
consultative selling approach. Must meet all predetermined activity and sales goals.
DUTIES and RESPONSIBILITIES
* Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
* Learns the basics about MSC's products, services and solutions and demonstrates fundamental sales techniques.
* Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
* Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
* Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
* Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
* Maintains sales records and generates relevant market/sales reports for MSC management as needed.
* Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
* Develops a personal business plan under close management supervision to meet personal annual goals.
* Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
* Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
* A High School Diploma or the equivalent is required.
* 0 - 2 years sales/customer service experience is required.
* Metalworking/MRO product and/or process experience preferred.
* Basic computer literacy is required.
* Excellent oral and written communications skills are also required.
* Excellent customer service skills are required.OTHER REQUIREMENTS:
* The ability to travel is required.