Job Summary
This position focuses on projects of small to moderate size and complexity. Leading the project team, defines the business problem and formulates the project/systems scope and objectives. Utilizes a detailed understanding of insurance, processes, and business systems to drive the research and analysis of the defined problem, design the recommended solution, and implement the solution, addressing associated change management. Specific consulting responsibilities include facilitating operational transformation via strategic/industry perspectives acting as a thought partner with key business leaders, defining and structuring opportunities/projects to deliver the transformation strategy, leading these process reengineering and continuous improvement projects, e.g. LEAN/Six Sigma. Business systems integration responsibilities include leading the project team to deliver the business requirements and functional design of the system solution, full testing strategy and execution, vendor management, and serving as trusted business advisor between business and IT.
Job Qualifications
Bachelors Degree preferred
6 or more years of related experience in project management required.
A core set of business and technology problem solving skills are required for this role. In addition to these core skills, project leaders possess skills in either: 1) strategic and operational consulting or 2) business systems integration.
Core:
Bachelors Degree preferred.
6 or more years of related experience in project management required.
Able to identify and consider business implications of the application of technology to the current business environment preferred.
Extensive broad-based knowledge of financial services industry including detailed knowledge of insurance business processes and processing preferred.
Must possess in-depth, strong problem solving analytical skills.
Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message, ability to hold candid discussions with executives.
Variety of ''hands-on'' management experience required, preferably at multiple levels with an financial services/insurance organization.
Proven ability to manage vendor engagements required.
CPCU and other related insurance designations desired.
Project Management Institute Project Management Professional Certification desired.
Enterprise-wide project management experience with demonstrated experience in leading corporate projects to successful completion, including associated change management and stakeholder engagement required.
Experienced in managing by influence in a matrixed environment preferred.
Proficient in using computer based tools.
Strategic & Operational Consulting:
Consulting experience preferred.
MBA or equivalent educational or work experience preferred.
In-depth knowledge of the tools, concepts, methodologies and techniques of business process reengineering, change management, performance metrics and measures, customer assessment, cost/benefit analysis, benchmarking, process mapping/simulation, data collection, and problem identification and interpretation (e.g. root cause analysis, LEAN, Six Sigma) preferred.
Broad based knowledge in organizational design and development with extensive experience in driving organizational change preferred.
Business Systems Integration:
Insurance application system design/analysis experience desired.
Certified Business Analyst Professional (CBAP) preferred.
Experienced in leading teams using/creating the following: use cases, Rapid Application Development (RAD) tools/techniques, requirements modeling and associated tools, Software Development Life Cycle (SDLC), functional and systems requirements, requirements traceability documents, and testing scenarios and execution preferred.
Knowledge of existing and emerging technologies and how those technologies can be used to improve insurance business processes and transaction processing preferred.
