Job Description
-Interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
-Resolve customers'' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
-Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Requirements
-Ability to accurately document and record customer/client information.
-Previous experience with computer applications, such as MS Outlook or data entry software.
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly®offers a comprehensive array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually.
Revenue in 2012 was $5.5 billion.
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