Title: 2.2.8 - FileNet Developer / Administrator Location: BC-Vancouver Fujitsu, the world's third-largest IT services provider and No.1 in Japan, is a leading provider of information and communication technology (ICT)-based business solutions for the global marketplace. With approximately 172,000 employees supporting customers in 100 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing, communications products, and advanced microelectronics to deliver added value to customers. Fujitsu Canada - the Canadian affiliate of the Japanese Fujitsu Group Headquartered in Tokyo, Fujitsu Limited - has over 2,400 professionals and offices in 10 Canadian cities (Vancouver, Victoria, Calgary, Edmonton, Regina, Toronto, Mississauga, Ottawa, Montreal and Quebec City) and has been operating in Canada since 1973. We are currently seeking a FileNet Developer / Administrator for a permanent opportunity based out of our Vancouver, BC offices DUTIES & RESPONSIBILITIES: The FileNet Developer/Administrator, under the supervision of the Development Team Lead is responsible for supporting FileNet applications. Responsibilities include, but not limited to: * Building custom content and its Add-on InfoSphere Enterprise Records,Content collector for File Systems,E-Mail, SharePoint Portal Server and process modeling * Managing the deployment of a content, process or case management solution including implementation, configuration, system maintenance, security and system optimization. * Providing operational support and maintenance including day-to-day operations, monitoring and problem resolution * Developing and supporting extensions to the capabilities of the application(s), producing reports using system provided tools, and customizing and configuring the application(s) * Repairing and recovering from hardware or software failures, coordinating and communicating with impacted parties * Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups * Applying maintenance patches and upgrades on a regular basis, upgrading administrative tools and utilities, and configure / adding new services as necessary * Providing functional and technical support for Enterprise Content Management (ECM) and FileNet solution(s) * Defining document specifications to be implemented into the solution * Playing a key implementation role on ECM implementation projects (FileNet) * Understanding of business processes supported by these systems * Assisting the transition to the new processes where applicable * Keeping management and stakeholders informed of project progress, budget and resource status and other key project metrics on a regular basis * Collaborating with other members of the IT Team to provide technical application support for the ECM applications * Ensuring all tasks are managed to a successful conclusion and communicated * Evaluating and implementing improvements to existing deployments collaboratively with the business * Building and maintaining close and effective working relationships with the business organization(s) * Provide 24x7 on call support as required MUST-HAVES: * 3 years relevant experience with an Enterprise Content Management (ECM) Solution, preferably with FileNet in an WebLogic Environment * Content Engine * InfoSphere Enterprise Records * InfoSphere Content Collector for Email * InfoSphere Content Collector for File System * InfoSphere Content Collector for SharePoint * InfoSphere Classification Module Server * WorkPlace XT * WorkPlace * AC SAP * ECM Help * Process Engine * Content Search Engine * Rendition Engine * Classification Workbench * Demonstrated work experience with application development and support * Excellent communication skills. * Positive, flexible, open-minded approach towards work assignments * Good interpersonal skills with a natural ability to work with and support colleagues, ability to adapt to and work effectively with clients and co-workers with different styles and levels of technical knowledge * Must be able to work in a team environment, as well as independently with minimal supervision and work well under pressure * Good analytical, troubleshooting, debugging skills and proven ability to discern critical from minor problems. * Ability to prioritize, manage, and handle multiple tasks at one time NICE-TO-HAVES: * McLaren Work Manager or Enterprise Engineer by McLaren (manages the processes around the creation, management and use of engineering documentation), including system administration and application configuration of McLaren applications. * McLaren Work Manager * Reprographics Services * McLaren Transmittals Portal * Transmittal DB * McLaren Enterprise Engineer Server * Informative Graphics Corporation Braval Service * McLaren Studio * XML and XSLT * JavaScript * Oracle (Filenet database) * Deployment and administration of WebLogic clustered servers on AIX, Solaris and Windows platforms * Experience with Oracle on AIX platform * Experience with Novell eDirectory LDAP * Knowledge of SharePoint * Demonstrated ability to work in teams with specific performance targets * Application development and support experience within a publicly or privately-held utilities organization. * ITIL v3 Foundation Certification * Experience with formal methodologies, preferably with Fujitsu's Macroscope Methodology, for Application Management and System Development.
