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Sunstream USA Hampton Bays, NY, US 11968
Date Needed By
J. Tortorella Pools, Inc.
Job Status:Full Time, Year round.
FLSA Status: Exempt
Reports To: Renewable Energy Project Manager
Amount of Travel Required: Significant Driving
The Solar Consultant is responsible for providing potential clients with education and information about our products and services in a timely and professional manner, followed by a proposal for work, if applicable.
This position requires good social skills as well as efficiency and thoroughness. The incumbent must have a broadknowledge base about the products and services that SunStream offers and be able to educate the customer before providing a proposal. Once a proposal is provided, prompt follow-up with the potential client is expected.
Upon contract signing, the Solar Consultant will be responsible forpost sale monitoring and control of project field execution, in consultation with the Lead Project Manager.
DUTIES AND RESPONSIBILITIES
Build trust and rapport with prospective customers.
Demonstrate uncompromising customer service.
Engineer compelling energy solutions that are GREEN and profitable.
Complete projects on time and within budget.
Deliver presentations that create a high sense of urgency to act now.
Resolve concerns and eliminate obstacles.
Follow-up on pipeline and post-sale logistics.
Generate additional revenue through networking and referrals.
Partner with cross-functional departments to accomplish mutual objectives.
Communicate and share best practices.
FIELD SERVICE AND INSTALL SUPERVISOR
Perform site visits and provide site analysis for renewable energy implementation.
Provide Project Manager with preliminary design, layout and material requirements & LIPA data.
Perform detail roof measurements & Sun eye shade measurements.
Coordinate project staffing and schedule and delivery of materials to job sites.
Ensure safe working practices, including;
o The appropriate use of personal protective equipment.
o Electrical and mechanical isolation and energizing principles and practices.
Typical tasks may include but are not limited to:
Conduct HomeSolar Consultations.
Attend company and departmentalmeetings as directed.
Participate in ongoing training, development and certifications.
Installations including system setup, troubleshooting, instrumentation and data communications (including internet connectivity through customer-owned firewalls).
Gather information for engineer to prepare plans.
Create project folders for installers.
Meet with installation crews and review plan.
Collect and label serial #''s for panels and inverters.
Oversee installation crew as needed
Put up/ remove Sunstream sign at work site.
Update and maintain job status system.
Maintain inventory list of overage or swap- outs of inverters.
Research products and pricing.
Assist with trouble shooting inverter problems.
Handle product returns.
Actively participate in industry and professional organizations.
Family:A group of communally driven peoplewith collective goals, which are achieved through mutual respect and support, maintaining positive relationships with one another.
Health:Happiness through mental, physical and social well being as individuals and as a team.
Integrity:The high level of moral fabric and strengths of character possessed by all team members within our organization.
Dedication:Total commitment to our common goals, to one another and to the highest standards that we set for ourselves.
Communication:Empathetically listening to others, giving and accepting positive criticism within the group and allowing open access to one another's information and resources.
Education:To stay at the forefront of our industry we must invest in our most valuable asset, our people.
· Honesty/Integrity- Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient.
· Teamwork- Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
· Organization and planning- Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
· Thoroughness/ Attention to Detail-Ensures that one's own work and information are complete and accurate.
· Personal Credibility-Shows concern that one be perceived as responsible, reliable, and trustworthy.
· Attention to Communication-Ensure that information is passed on to others who should be kept informed.
· Enthusiasm-Exhibits passion and excitement over work. Has a can-do attitude. Possesses a strong willingness to work hard.
· Flexibility/adaptability- Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
EXPERIENCE AND EDUCATION
Education:High School diploma, college degree preferred.
Experience: Knowledge of general construction, electrical work, renewable energy, plumbing helpful. Ability to read plans and use basic tools.
Demonstrated knowledge, understanding and experience with basic solar design principals, electrical best practices, installation methods and operating principles and components, including DC and AC components, Inverters, and Monitoring systems.
First-hand experience, knowledge and/or certifications in the following areas are a plus:
Medium voltage electrical systems
The National Electric Code
Shading source identification and evaluation techniques
The ability to prioritize multiple demands and tasks based on sound judgment and reasoning
NABCEP Solar PV credentials
An electrical contractor's license
Other Requirements: Must have reliable transportation, no driving restrictions. Must be able to travel for classes, seminars, trade shows.
Proficiency in Microsoft Office software in an industrial environment; Microsoft Word, Microsoft Excel, Microsoft Outlook.
Enthusiasm is a must, and the successful candidate will be a versatile self-starter who is willing and able to wear multiple hats without reservation.
Lift/CarryStandF (Frequently)WalkF (Frequently)SitF (Frequently)Handling / FingeringO (Occasionally)Reach OutwardO (Occasionally)Reach Above ShoulderO (Occasionally)ClimbO (Occasionally)Squat or KneelO (Occasionally)BendO (Occasionally)
10 lbs-50 lbs. Occasionally Push/Pull 12 lbs - 50 lbs Occasionally
Other Physical Requirements
Ability to go on roofs, no height fears
Ability to drive often, sometimes long distances
# of Hires Needed
$25,000 plus commission