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Summary

Thu Jun 7, 2018 - 5 weeks ago

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B2B Inside Sales Executive - Limited Term

Role: B2B Inside Sales Executive
Assignment: This is a temporary role that we expect to last approximately 6 months
Location: Louisville, KY

We're looking for associates who are dedicated to service and believe in following the Golden Rule of treating others the way you want to be treated. Humana was founded on this premise, and this value is reflected in our expectations for providing perfect service to our consumers, providers, employers, agents and others we work with.

At Humana, Perfect ServiceŽ means getting the basics done right, delivering value and quality, and providing everyone with personalized attention and guidance. We want to engage with our members through every step of their journey to lifelong well-being. This includes meaningful direct consumer interaction and developing positive relationships with healthcare providers. Humana associates provide Perfect Service every day to our members, employers, providers, and colleagues. We're looking for people who improve their own well-being by looking out for the best interests of others.

Assignment Capsule
Be a part of a high performing sales organization - educate consumers, sell products, and build relationships. The B2B Inside Sales Executive represents all Humana B2B products and is focused on selling those products to small business employers (fewer than 50 eligible employees). The B2B Inside Sales Executive tells the Humana story around health and well-being for small businesses, drives Humana's marketplace success by meeting or exceeding sales goals, identifies and resolves potential barriers to sale, works with internal support teams to ensure new accounts are set up and installed properly, and maintains employer relationships to ensure renewal. Coordinate, direct and supervise the activities of sales leaders and sales associates in the local unit, including lead distribution, production reports and analyses of incentive payments



* Responsible for identifying and executing various opportunities to prospect, acquire, and sell new business.

* Answer inbound calls from small business owners to assess their benefit needs and then use sales techniques and relationship building skills, as well as product and process expertise, to guide the consumer in making an informed decision.

* Partner with marketing and digital teams to qualify inbound leads and provide feedback on what channels are generating business results.

* Reviews and delivers quotes to requestors, and after sale, assures completion of installation.

* Use analytics and customer relationship management systems to prioritize quote and sales activity and managing opportunity probability. Ensure accounts and employer data are regularly updated to drive accurate funnel forecasting.

* Accountable for meeting and exceeding sales results for all product lines.

* Work with the employer and Humana enrollment teams to define enrollment expectations and guide installation process as appropriate.





Role Essentials


* High School Diploma

* Health and Life license or in process of pursuing (completion within 60 days of hire)

* Demonstrated success in a sales environment and ability to influence and close a deal.

* Self-starter, who also knows how to work well with a team to achieve ambitious goals.

* Communicates effectively and quickly connect the dots between processes and people.

* Ability to connect meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

* Consistently model and inspire high levels of integrity, live up to commitments, and take responsibility for achieving results; encourages others to do the same.

* Effectively leverage resources to create exceptional outcomes, embrace change, and constructively resolve barriers and constraints.

* Familiarity with computer and Windows PC applications, including the ability to learn new computer systems.

Role Desirables


* Associate's or Bachelor's Degree

* Previous experience in a high call volume environment

* Prior sales experience in the health solutions industry




**Title:** *B2B Inside Sales Executive - Limited Term*

**Location:** *KY-Louisville*

**Requisition ID:** *193608*

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.

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