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Sun Feb 11, 2018 - 1 week ago

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Service Technician Specialist

The Service Technician Specialist is responsible for managing the quality and efficiency of all in-store service repairs. Successful candidates will have strong mechanical and analytical skills, possess effective written and verbal communication skills, and possess intermediate computer skills.

Essential Functions:

+ Responsible for managing and executing all aspects of business at the in-store services counter.

+ Professionally communicate with store associates and services leadership at all times.

+ Remain up-to-date and maintain a high functioning working knowledge of the repairs he-she is expected to perform.

+ Comply with all Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA) regulations

+ Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standard.

+ Responsible for shop maintenance, cleanliness and organization

+ Create basic routine reports.

Non-Essential Functions:

+ Perform miscellaneous duties as assigned

Education/Years of Experience:

+ High School diploma, GED or equivalent is required

+ Successful completion of a hands-on classroom style certification training programs

Other Qualifications:

+ Must be 18 years old. (NY state must be 21yrs old)

+ Excellent spelling and grammar skills.

+ Moderate physical activity. Requires handling of average-weight objects up to 30 pounds or standing and/or walking for more than four (4) hours per day. Repeatedly bending and lifting things from floor to shelves at eye level.

+ Intermediate computer skills. Efficient with Outlook and Excel. Comfortable with learning computer based applications.

+ Available most weekdays, some evening and/or weekend hours will be required as business dictates.

+ Ability to understand and follow safety procedures

Gander Outdoors is committed to a diverse and inclusive work environment.

***With Rights Come Responsibility.***

****Gander Outdoors is a responsible federal firearms Licensee****

Job Req #: 39669

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