More about the
candidate:
Joe Lucero
3001 S. Loop 289 Apt. A210
Lubbock, TX 79423
806-368-3218
lobojoe125@live.com
Objective:
I am a fast learner, responsible, hard working and dependable worker searching for a position where I can continue to grow and develop my skills.
Experience:
2006-2007
JB Henderson Construction
Albuquerque, NM
Network Administrator
Manage local and wide area networks for the entire multi-location organization. Design and deploy all technologies including the implementation of new locations for 100+ computer operation. Some of my duties include Ordering and deploying Data services such as T1, DSL, ISDN or wireless depending on the size of the location being deployed as well as policies of existing coop company's. Design and implement Network connectivity including Switches, Firewalls, modems, CSU/DSU and employ a constant connection to main location using hardware VPN with SonicWall firewalls. Research new software/hardware. User, vendor and customer relations for all technology related issues, support and purchases. Management and maintenance of all network accounts and pc equipment. Install and configured multiple Windows 2003 servers and ensure all locations have constant access. Provide remote administration/user support using Microsoft Terminal Server and VNC. Provided end user support for entire organization. Purchasing of new hardware and software as well as configuration and implementation of said purchases.
2004-2005
Specialty Mortgage Corp.
Albuquerque, NM
Technology Manager
Managed and maintained two small-mid sized networks with separate trusted domains. Some of my duties include software/hardware research, development and implementation. User, vendor and customer relations for all technology related issues, support and purchases. Management and maintenance of all network /software accounts and pc equipment. Installed and configured Windows 2003 domains for our Albuquerque and Lakewood offices. Configured a secure trust between the two networks using firewalls connected through a point-to-point for data sharing and remote administration/user support. Provided end user support for both offices as well as offsite employees using terminal services and secure VPN tunneling. This also gave employees the ability to work from home without losing any company data and applications. Installed and administered several systems including a loan origination system (LOS) which required the implantation of a www server for public data deployment and the creation of several custom applications for reporting and data extraction. Administered and upgraded the company RightFax server. Completely redesigned existing company website, adding dynamic forms using PHP and MySQL on Apache servers. Added a secure employee section for downloads, real-time data interaction and provided the customers with a simple contact system. Created several software applications which are used daily. These apps include a contact management system used in our Lakewood office, which tracks all customer interactions. Some key features of this application are: Secure permission based logins- gave administrators the ability to quickly and easily set up new accounts and assign the appropriate application permissions. Automated data extraction to multiple formats including tab delimited files and XLS files. Administrative section to monitor and administer end user productivity and data analysis. Bulk mailing that is capable of sending personalized emails in both plain text and HTML format to all customers in the database using SMTP. This usually would send 5,000 emails in about an hour and store the minimal amount of data. Automated opt-outs- gives the receiver of the email the ability to easily remove themselves from the bulk email list. Another application is a web based underwriting log, which provided us with real-time data of all loan submissions. A B2B Wire Generator, which extracts and transforms data from our LOS, creates a tab file, encrypts the file using PGP, performs an ftp upload of the file and then sends out confirmation letters via fax and email.
2002-2004
Albuquerque Ambulance
Albuquerque, NM
System Analyst/Computer Technician
Support all aspects of office and mobile computers. These duties included software development and implementation of new and existing applications. Troubleshoot and repair of both hardware and software. Build and maintain administrative workstations, servers and mobile computers used for vehicle navigation and digital charting. Assisted in the creation and management of user accounts and securities for a medium size domain with NT servers and MS Exchange. Research and deploy new technologies for disaster recovery and network security. Give insight on cost saving software and hardware purchasing. Run twisted pair cabling for office and ambulance network connectivity. Installed wireless 802.11G network with WEP encryption and MAC filtering. Pioneered and developed many cost saving database driven applications. Applications such as a Java based app that quires a web based XML database to validate billing addresses, thus decreasing our return mail considerably. A shop management system that tracks all billing, maintenance, work logs and inventory. Replaced the previously used paper system for accident reporting, customer interactions, lost & found and mechanic/IS work order repair and tracking. Developed a patient request tracking system that was required by HIPAA. Created an application used to run exe/bat files at a user set time, used to append database records to other facilities. Developed and implemented a transfer verification app that gives a visual inspection of each digital chart transferred. If this system detects an unsuccessful transfer, it would then transfer the database to a specified location and submit a work order to the IS department to correct. It then inventoried the laptop so we can know of any inventory adjustments as soon as possible. Voted 2003 employee of the year.
2001-2002
Wackenhut Corrections Corp.
Santa Rosa, NM
Computer Instructor
Instructed Inmates residing at the Guadalupe County Correctional Facility in all parts of the Microsoft Office 97 and 2000 Suite (Word, Excel, Access, Outlook, and Publisher). Prepare computerized test. Complete monthly evaluations and accountability forms. Perform regular maintenance and reinstallation of the computers operating systems. Design and implemented 100 base T network using Category 5 wiring and a 10/100 Switch with an assortment of Windows 95, 98 and 2000 computers. The latest class I taught was computer repair, where inmates learned all the requirements needed to become a computer technician as well as the preparation required to pass the A+ certification exam. We covered installation and configuration of computer hardware and software as well as trouble shooting and problem solving.
1998-2001
CCR&T/LCC
Las Vegas, NM
Computer Support Specialist
Performed maintenance, repairs and upgrades of software & hardware. Created extensive databases using Access and Visual basic to track due items for the Toy Lending Library. Created forms, flyers, newsletters, brochures, certificates and business cards. Created workbook using Microsoft excel to compute statistics for online reporting. Helped manage CCR&T budget. Published one edition of the schools newspaper. Trained fellow employees in Windows 98, Windows 2000, Microsoft Word, Access, Excel, Outlook, and PhotoDraw.
1/1999-7/1999
Luna Community College
Las Vegas, NM
Computer Tutor/ Lab Assistant
Tutored students in C++, Excel, Access and Networking. Performed regular maintenance's and software upgrades.
Education:
2002-2006
College of Santa Fe
Albuquerque, NM
Bachelors of Science in Computer Science
I currently have 108 credit hours towards my Bachelors with a 3.87 Cumulative GPA. I require 3 more courses to graduate and am planning to complete them by December of 2008.
2000
Luna Community College
Las Vegas, NM
Associates of Applied Science in Computer Information Systems
Associates Degree/Computer Information Systems
Received my Associates degree in the Summer of 2000 with a high GPA and was an All-American Nominee.
Certifications:
• A+ Certified Technician 2001
• MS Office User Specialist Word 2001
• MS Office User Specialist Excel 2001
• MS Office User Specialist Access 2001
Computer Expertise:
• Operating Systems & Hardware:
• DOS
• Windows 95
• Windows 98
• Windows ME
• Windows NT/Server
• Windows 2000/Server
• Windows XP
• Windows Vista
• Windows 7
• Windows 2003 Server
• Linux
• Unix
• Novell NetWare 5.1
• Computer repair, building and troubleshooting
• Networking
Programming Languages:
• Microsoft Visual Basic
• VBA
• C++
• Java
• Perl
• PHP
Database Administration:
• Microsoft Access Developer
• Microsoft SQL Server
• Microsoft Visual FoxPro
• MySQL
• Crystal Reports
References available upon request.
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