Job Description: The Room Attendant is responsible for the general cleaning and upkeep of guestrooms and other assigned areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Essential Functions include but are not limited to:
. Pick up extra cleaning and guest room supplies in the Housekeeping department.
. Clean assigned quota of rooms daily according to standards.
. Maintain a clean and neat area at all times.
. Replace guest room amenities as necessary.
. Report all maintenance problems to Supervisor / Engineering.
. Keep linen closets clean.
. Stock area for next day.
. Remove in-room dining tables and trays from guest rooms and hallways.
. Respond to all guest requests appropriately and in a courteous, timely manner.
. Keep the supply cart neat and organized at all times.
. Check all equipment prior to and after use to ensure it is in good working order.
. Report and deliver lost and found items to the Housekeeping office.
. Ensures that superior guest service is provided through fast, flawless, and spotless service standards
Requirements: . Minimum 1 year of experience working in housekeeping is required, preferably in a high volume hotel, conference center or resort.
. Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
. Highly organized and detail-oriented.
. Must be able to abide by the company appearance standards and compliance with the designated uniform.
. Maintain sanitation procedures and organization of work area adhering to all OSHA and local health department regulations.
. Must be able to work any shift, weekends, holidays, and special events, as needed.
. Must have employment eligibility in the U.S.
. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Must be able to lift up to 50 lbs. and work the majority of shift in a standing position. The employee frequently is required to talk or hear.
Dolce Hotels and Resorts is an Equal Opportunity Employer M/F/V/D. We require consent to pre-employment drug testing for all positions.