Branch Manager
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Job Description:
General Responsibilities:
Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager.
If this sounds like you then come aboard and join the Hertz Team!
As a Branch Manager...
You''ll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch
* Conduct face-to-face sales calls in order to obtain new business
* Attend/host outside sales meetings or events to promote the company and branch location
* Continue to increase the market penetration of the branch and increase revenue
* Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
* Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
* Hold monthly staff meetings to keep employees motivated and informed of business operations
* Complete sales calls with Managers and Management Trainees in order to further their development
* Direct and organize all reservations and pick
* Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
* Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location''s goal.
Mandatory Requirements:
Candidates need to have:
Bachelor''s degree, business-related field preferred.
Customer Service, Management, and Sales experience required.
Experience in car rental, hospitality, or tourism preferred.
* Must have a valid driver''s license and an excellent driving record.
* Ability to drive multiple types of vehicles (automatic)
* Ability to project professional appearance.
* Excellent communications skills with the ability to engage in verbal interactions with customers.
* Strong sales skills
* Strong problem-solving and decision making skills.
* Properly manage employees including; training, developing, setting expectations, and disciplining.
* Must have basic computer skills and knowledge of Microsoft Office programs
* Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
* Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following:
Physical Requirements:
Equipment Operation:
? Yes ? No
Sitting
? Yes ? No
Computer Terminal
? Yes ? No
Standing
? Yes ? No
Telephone
? Yes ? No
Walking
? Yes ? No
Portable Computer
? Yes ? No
Bending and twisting
? Yes ? No
Calculator
? Yes ? No
Climbing
? Yes ? No
Copy Machine
? Yes ? No
Driving
? Yes ? No
Fax Machine
? Yes ? No
Pushing and pulling
? Yes ? No
Dictaphone
? Yes ? No
Speaking
? Yes ? No
Other – Please specify
? Yes ? No
Hearing
? Yes ? No
Writing
? Yes ? No
Lifting
? Yes ? No
Typing
? Yes ? No
Filing
? Yes ? No
Seeing
? Yes ? No
Reading
Preferred Requirements :
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EOE M/F/D/V