JOB SUMMARY AND MISSIONThe VMI (Vendor Management Inventory) Associate operates as an on-site problem solver and project facilitator who iterfaces directly with suppliers/manufacturers and sales/branch personnel to ensure a successful flow and sale of products and services between our suppliers and customers. The primary function of this role is to expand and deliver WESCO-Ts Value-Added practices through the timely response of product shortages, new product delivery, daily inventory analysis, and e-solutions (website) exposure with our customers. Duties will also include the review, control and release of all customer orders, daily customer status reporting, and maintaining bar coding/scanning practices for proper product identification and alignment. RS Electronics is a division of Carlton Bates and is part fo the Electronic Automotive Business Group of WESCO.
SUMMARY OF KEY RESPONSIBILITIES· Maintain all on-site daily product reporting and analysis to ensure supply chain controls * Educate, expose and maintain new E-Solutions/E-Stock with existing and potential customers* Conduct sourcing, upselling and relationship building with existing and potential customers* Provide daily support of OSR-Ts sales efforts and account maintenance functions* Perform daily scanning/sync tasks· Interface with customers to see if any other needs exist or assistance is required; communicate these needs to outside sales reps.· Ensure actual inventory count and daily communication with warehouse personnel· Assist with on-site customer location product identification· Maintain labels and webpage revisions to ensure that min./max. meet customer inventory expectations· Enter, review and release orders to support e-commerce solutions· Communicate any changes, shortages and concerns directly to customers and branch management· React to any customer concerns/returns promptly· Deliver custom presentations on WESCO Lean Customer Value such as Point of Use (Vending Applications), Job Trailers and WESCO/EESCODIRECT as well as ESTOCK
REQUIRED KNOWLEDGE AND SKILLS · Ability to perform multiple tasks simultaneously · Ability to use Microsoft Office and intermediate computer skills · Ability to communicate clearly, both verbally and in written form and have strong attention to detail · Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement · Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues · Ability to meet emerging customer needs, influence others, and perform physical tasks · Ability to drive a company vehicleEXPERIENCE · Knowledge of electrical, construction or mechanical products · Ability to work in a team environment · Ability to prospect and market concepts to existing and potential accounts · Technical aptitude for equipment and service related issues and ability to interpret complex technical information · Ability to communicate professionally with customers at their facilityEDUCATION AND LICENSES · High school diploma or equivalent required; Associates degree (U.S.)/College diploma (Canada) preferred · Valid driver's license required