Date Posted 12/16/2011
Requisition Number E-Service 708
Title Operations Manager
Country United States
Job Specifications Position requires excellent leadership skills along with the ability to monitor work and process flows in a fast paced retail distribution environment. This position requires excellent knowledge of warehouse management systems and operations.
This person must be able to develop and refine warehouse processes as it relates to its WMS that will assist in its goal of achieving best in class status to provide superior service to the stores it services.
Identify, analyze, and resolve all warehouse management system and process issues. Conduct root cause analysis on all related issues, document issues and recommendations for improvement.
Perform and maintain the slotting of items within the warehouse.
Participate as a liaison between the IT and warehouse management teams to further enhance the WMS.
Work with vendors and buyers to allow for more accurate and timely receiving.
Drive accuracy and awareness by training managers and associates on the warehouse management system as well as warehouse procedures.
Diagnose, troubleshoot, understand and maintain and diagnose problems that associates and management experience with various hardware and software as it relates to WMS.
Person will be required to help achieve picking and put away efficiency by properly slotting product for order selection. This function will have a direct result on the operating expenses of the facility.
Person will provide and revise training materials as it relates to the WMS and assist in the training of associates and management.
Will be the liaison between the IT, and buying office.
Will be directly involved in the training of various associates, management and director level associates.
As Manhattan Associates WMS has recently been installed and developed this person will be pivotal in a smooth transition from the legacy system that has been in place for approximately seven years.
Person must be willing to develop the skills and procedures with our associates and management to ensure an efficient and well run operation.
Job Requirements Extensive knowledge of Manhattan WMS.
Experience with MS Office Suite
Understand and use systems and tools used for day to day operation of the distribution facility. Navigate the various DC operations systems in order to retrieve data accurately and effectively.
Ability to interrupt data and provide summary conclusions to senior management.
Writes and speaks and presents clearly and succinctly across a variety of communication settings.
Demonstrates originality and imagination in thinking while developing a solution to a problem.
Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably.
Retail distribution experience strongly preferred
Experience in capacity analysis and volume planning.
This is a 3rd Shift position.