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Sun May 27, 2018 - 12 weeks ago

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Industrial Engine Field Service Tech

## Description
This position is responsible for field service support of our Caterpillar Industrial line of engines found in various applications such as drills, grinders, cranes, etc. Duties will include field service diagnostics and repair of Caterpillar and other makes Diesel engines in a variety of equipment and applications.
Main Duties and Responsibilities
* Works in a neat and orderly manner, maintaining a safe work environment and a constant focus on completing the task at hand safely.
* Proficiently and accurately perform maintenance, diagnose and repairs on Caterpillar and other makes of power generation equipment in a variety of applications ranging from EPG to Industrial.
* Apply specific failure analysis techniques and procedures in determining root cause of failures and relaying that information to customers and office personnel.
* Cares for and maintains company machines/equipment to the highest standards and ensures co-workers are doing the same.
* Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
* Write full reports on findings from field service events, with clear, concise information
* Communicate effectively and professionally with customers on the status of their maintenance and / or repairs.
* Must be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed.
* Other duties as required by Coordinator(s)/Supervisor/Manager.
## Requirements
* High School Diploma or G.E.D.
* Three (3) years of Engine Field Service experience or accepted alternate
* EGSA Certification a plus
* Technical Degree or Certification a plus
* Basic knowledge of Microsoft Office Software
* Experience with Caterpillar Diesel and Natural Gas Engines
* Good Driving Record
* Basic tools to complete the job (specialty tools provided by company)
* High level of responsiveness, and a strong proactive attitude to problem solving
* Committed to Quality and a high level attention to detail
* Ability and motivation to learn quickly.
* Excellent written and oral communication skills.
*Requisition Number:* 17-0121
*Title:* Industrial Engine Field Service Tech
*City:* Metro Atlanta
*State:* Ga