Requisition Number 13-0028
Post Date 1/23/2013
Title Seasonal/Temp Teammate
Location Retail Admin - Hampton Roads
This temporary position is for college students interested in gaining valuable work experience and knowledge in the area of financial services. This position is responsible for providing superior customer service while processing transactions and answering questions from existing and prospective customers, as well as identifying qualified referrals to other lines of business.
. Perform the following paying and receiving functions: receive checks and cash for
deposits, verify the amounts of deposits, examine checks for proper
endorsements, cash checks and pay out money according to the Bank's cash
handling policies and procedures, enter customers' transactions into the
computer system to record transactions, issue computer generated receipts, and
accept and process loan payments.
. Place hold on deposits as necessary.
. Identify red flags to detect fraud and prevent losses to the Bank.
. Balance cash each day according to established schedule and performance
. May remove deposits from the ATM and night depository as well as open,
replenish or balance branch's ATM according to policies, procedures, and
. Research and respond to customer inquiries regarding basic account information
. Promote and sell the bank's products and services such as cashier's checks,
traveler's checks, and savings bonds.
. Participate in the Bank's Customer Relationship Profitability Management
Program (CRPM) by identifying customers' needs and refer to other branch
teammates as well as other lines of business such as Mortgage, Investments,
Insurance, Small Business, and Commercial Lending.
. May provide assistance to Lead Teller during peak periods or staffing
. Compile reports as needed.
. Adhere to all applicable laws and regulations governing bank operations,
including compliance with Union First Market Bankshares' BSA/AML Policy and
This position reports to the Lead Teller/Branch Manager.
Requirements Education & Experience
.Must be at least 18 years old
.High school diploma or GED
.Enrollment in an accredited college or university preferred
.Previous cash handling experience in a retail environment a plus
.Must be available to work a 40 hours week with hours ranging between 07:00am and 07:00pm; Monday through Saturday
Knowledge & Skills
.Excellent customer service skills
.Excellent math skills
.Basic computer skills
.Excellent interpersonal, communication, and organization skills
.Must be able to function well with indirect supervision
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.