Small Business Banker II (USA)-731244
Description
Summary:
The Small business Banker focuses attention on the customer experience and sales results for the branch managed small business segment as well as new business Prospecting. This associate will drive results by aggressively deepening relationships with existing customers and new customers through effective business profiling using the WEAVE model and expertly servicing branch managed small business customers. The Small Business Banker will be responsible for new sales and management of the book of business for business customers with annual sales from min of $250k up to $2mm. Develop and maintain profitable partnerships with Branch Manager, Relationship Banker, Business Banking, Treasury Management, Merchant Services, Capital One financial reps and other lines of business.
Responsibilities:
- Responsible for new sales and management of the book of business
- Delivers on sales volumes and revenue targets as agreed with Small Business Area Manager
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Small Business Area Manager
- Ensure desired business customer experience, including personally opening accounts for business customers
- Responsible for branch-managed business customers
- Act as small business expert within the branch
- Leverage appointments and referrals to work with business customers and actively cross sell products
- Actively updates business profile as well as business-owner''s personal profile using needs based selling and SRM.
- Schedules and conducts appointments with warm prospects
- Reviews current business customer base with Branch Manager and develops plan to meet need to know customers
- Solve business customer problems as a part of sales process and relationship deepening
- Accountable for the execution of risk management / compliance protocols in sales process
- Attend Branch Meetings and lead branch huddles monthly
- Attend monthly pipeline check in and weekly check-in with the Small Business Area Manager, to review partnership and discuss Pipeline, referrals and pending prospects
- May Serve as community leader for the Bank
- Champion a customer centric culture
- Deliver on service levels and operation excellence for client portfolio as agreed with SBAM
Qualifications
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
3 years of experience in branch banking, or business banking, or similar field
Preferred Qualfications:
Bachelors Degree in Business or Finance * 3 years of Sales Management experience
No agencies please. Capital one is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
Job: Business and Commercial Banking
Primary Location: United States-Louisiana-Shreveport-Shreveport-Main Office Br 84 (37084)
Other Locations:United States-Louisiana-Bossier City-Shreveport-Benton Br 57 (37057), United States-Louisiana-Shreveport-Shreveport-Jordan Br 164 (37164)
Schedule: Full-time
Travel: Yes, 10 % of the Time
Job Posting:
Unposting Date: