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Summary

Fri Sep 1, 2017 - 54 weeks ago

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Security Officer

If you are interested in this position, please apply on our website: www.gratonresortcasino.com/careers

FULL-TIME POSITION

MUST BE AT LEAST 21 YEARS OF AGE


Position Summary:

Ensure the safety and security of guests, Team Members and Company assets. Perform responsibilities in accordance with all Company standards, policies, and procedures.


Essential Functions:
1. Responsible for practicing, supporting, and promoting Graton Resort & Casinoís Company-wide culture and demonstrating Graton Resort & Casinoís 'Great' Service Standards at all times.

2. Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.

3. Patrol and observe all public areas, Team Member service areas, and Company grounds for the safety of guests and Team Members.

4. Respond to all disturbances in order to defuse the incident. Be prepared to become involved in a physical confrontation when necessary. Always remain alert.

5. Observe, report and take action as directed by the supervisor with respect to all suspicious, unusual situations.

6. Transport and protect Company funds.

7. Document all incidents as directed by the immediate supervisor.

8. Escort Team Members to and from their vehicles when requested. Jump-start guests' and Team Members' vehicles when needed.

9. Have working knowledge of, and enforce, all applicable laws, policies and procedures.

10. Maintain a high level of personal integrity.

11. Ensure overall guest satisfaction.

12. Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.

13. Maintain grooming and uniform standards. Overall appearance is to be immaculate and nametags are to be worn at all times.

14. Interact with guests in a friendly and courteous manner.

15. Be aware of and handle guest opportunities.

16. Maintain daily log, i.e. time checks

17. Must have knowledge of MSDS booklet location for your area.

18. See additional guidelines for specific functions, i.e. Podium Officer and Bike Officer.



Minimum Qualifications:

1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.

2. Previous Security or Law Enforcement experience preferred.

3. High School education or equivalent required.

4. Must be at least 21 years of age.

5. Possess a Gaming Work Card, Alcohol Awareness Card, and valid Driverís License for the state in which the property is located.

7. Must not have been convicted of any crime

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