feedback icon

Sun Aug 20, 2017 - 13 weeks ago

Login or Register to vew

2 Views, 0 Applications

Services Account Manager - State, Local, Education and Healthcar

**Requisition ID:** 151802

**Work Area:** Sales

**Expected Travel:** 0 - 60%

**Career Status:** Professional

**Employment Type:** Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

The **Services Account Manager** (SAM) works closely with Consulting Leadership, Strategic Pursuit Advisors (SPAs), SAP Digital Services Delivery, as well as our customers and partners as a strategic advisor on Smart Cities, Internet of Things (ioT), Data Analytics, and Digital Innovation. This SAM will work specifically with the State of California customers and prospects, located primarily in northern California. As a member of **State, Local, Education and Healthcare (SLED HC) Digital Services Consulting** team, the SAM will focus on supporting consulting and innovation pursuits in these key areas of Public Sector innovation, and will represent SAP Consulting in customer meetings, interest groups, and public venues. The value this person brings is based in large part on the SAM's:

+ Knowledge of Public Sector strategic innovation wants and needs, and specifically the knowledge of doing business with the State of California, and the specific requirements associated with that customer set;

+ Previous participation and leadership in groups aligned with Public Sector innovation;

+ Understanding of SAP Smart Cities / IoT / Analytics framework(s);

+ The ability to conceptualize and explain the "art of the possible" with respect to SAP technology, thought leadership, co-innovation, and consulting;

+ Effective communication regarding our capabilities in small, medium and large (public) venues.

The SAM is principally measured on consulting bookings generated from these specific solution sets to which they are aligned within the Region. In this case the solution sets include Smart Cities, IoT, Data Analytics and related co-innovation.


The Services Account Manager is accountable for collaborating with aligned groups within SAP to:

+ Develop a regional strategy for rolling out Smart Cities / IoT / Data analytics offerings

+ Develop demand for Smart Cities / IoT / Data Analytics engagements

+ Growing the SAP consulting business in these areas based on SAP's offerings

+ Credibly represent SAP 's Thought Leadership and Services offerings to Public Sector leaders, and in public interest groups and speaking engagements representing SAP Consulting

+ Assist with proposal preparation within SAP business parameters and with winning business

+ Mentor Virtual Account Team members

+ Facilitate the transition of the customer relationship(s) to the Digital Services Delivery team

Finally, the SAM will work closely with the Strategic Sales COE, the Consulting Demand Generation Team, SAP Digital Services team, the SAP License Team, and other SAP and partner organizations to deliver holistic, value based business outcomes. Additional responsibilities will include developing a reference-able set of SAP Consulting Clients who have benefited from our innovative offerings and who are willing to help SAP grow that market.


+ BA/BS/ MBA or comparable is strongly preferred.

+ Must be passionate about innovation in several of the following areas:

+ Innovation through technology and people in City, County, State governments, Public and Private Health Care, and Higher Education organizations

+ Internet of Things as it applies to logistics, maintenance, real estate, public safety, healthcare, etc.

+ Data Analytics applications in the SLED HC space

+ Smart Cities concepts, innovations, approaches, and platforms

+ Interacting with civic and healthcare leaders in brainstorming, rationalizing, justifying these innovations and new capabilities

+ Ability to work in a highly collaborative environment with a focus on value to the customer and innovation

+ Problem Solving, brainstorming, collaborating, and negotiating

+ Developing A Trusted Business Advisor Status with clients

+ Demonstrate outstanding and effective executive level communication skills

+ Sr. Level Relationship Management

+ Ability to travel 60% of time, depending on assigned accounts/ territory

+ Executive presence and experience managing senior C-level relationships


This is a senior level Services Account Management role and requires a seasoned professional with varied career experiences including at least 6 years of Public Sector Technology Leadership and a strong background in Public Sector Technology thought leadership and execution of programs based on innovation.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

**Additional Locations:** Virtual - USA