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Summary

Sun May 27, 2018 - 16 weeks ago

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Patient Services Representative - Benton Harbor

Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients.








About Aspen Dental-branded practices


Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.




+ Greet and check in patients in a friendly manner.


+ Collect co-payments and verify insurance coverage.


+ Schedule and confirm patient appointments.


+ Prepare new patient charts neatly and accurately.


+ Various office duties as assigned by Office Manager.


+ Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.


+ Collect and post payments and record receipts.


+ Balance nightly deposits and complete credit card processing.





+ High School Diploma or equivalent.


+ Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.


+ Self-motivated with the ability to exceed patient expectations.


+ Excellent organizational skills to effectively handle multiple tasks.


+ Flexibility to support change, with varying schedules as necessary.


+ Possess excellent interpersonal communication skills.


+ Resume must demonstrate stable employment history.





# of Openings Remaining: 1

Travel: Up to 25%

External Company URL: www.aspendent.com

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