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Licensed Practical Nurse - FMG - Canyon Road Family Medicine

Title: Licensed Practical Nurse - FMG - Canyon Road Family Medicine
Location: WA-Puyallup-Fmg-Canyon Road
Other Locations:
Job Summary:
Provides care and support to patients under the direction of the physician and/or mid-level provider. Contributes to the planning and delivery of patient focused care.
Essential Duties:
* Greet and prepare patients for practitioner. Provide patient mobility assistance, as necessary. Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem. Screens, communicates and responds to patient needs appropriately.
* Manage patient flow ensuring enough time for patient and family education.
* Assist with diagnostic tests and clinical procedures to appropriate level of training and established procedures to include IV starts and blood draws with appropriate certification. Ensure patient privacy and comfort during the exam; instruct patients in the collection of samples and other tests. Ensure that patient or family understands follow-up and referral information.
* Document procedures and interactions in patient's medical record.
* Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to the Facility's Exposure Control Plan; anticipate Practitioner's needs for medications, supplies and equipment and plan accordingly.
* Actively participate in continuing education, meetings, and participates with committees as requested. Participants in professional development activities and maintains professional affiliations.
* Under supervision of the practitioner, inform patients of lab results, call in prescriptions to pharmacies and return practitioners' phone messages. Respond to patient telephone call using approved protocols, ensuring documentation of phone call meets standards.
* Under supervision of practitioner or nurse supervisor, administer approved medications via oral, subcutaneous, intramuscular or intradermal routes.
* Other: Performs related duties as required.
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Education/ Work Experience:
* High School Diploma or GED equivalent required
* Successful completion of an accredited school of practical nursing approved by the WA State Board of Nursing required
* Within three- (3) years, one- (1) year of practical nursing experience in a clinic setting or two- (2) years of acute hospital nursing experience preferred.
Licensure/Certifications:
* WA State Board of Nursing license required.
* CPR certification required.
Additional Responsibilities:
* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
* Adheres to and exhibits our core values:
Reverence:Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity:Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion:Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence:Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Maintains confidentiality and protects sensitive data at all times.
* Adheres to organizational and department specific safety standards and guidelines.
* Works collaboratively and supports efforts of team members.
* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers. CB

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Licensed Practical Nurse - FMG - Canyon Road Family Medicine

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Laboratory Assistant - 1.0fte Days SJ (5671)

Title: Laboratory Assistant - 1.0fte Days SJ (5671)
Location: WA-Tacoma-St Joseph Medical Center
Other Locations:
Job Summary:
This job is responsible for collecting appropriate samples for testing, to include (Phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures). Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at facility laboratories; and 3) processing, preparing and packaging samples for delivery to reference labs. Work is conducted in accordance with all regulatory accreditation agency requirements.
Essential Duties:
* Performs venipuncture and capillary procedures on pediatric and adult inpatient and outpatient populations using appropriate safety devices or tool appropriate for the situation.
* Completes manually or by computer system, orders for esoteric testing referred outside the laboratory, which may include test research, documentation, special transportation measures, sample preparation, packing, etc.
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Uses hospital and laboratory information system programs, to include (in the pre-analytic phase) sample labeling, log-in, test cancellation, test modification, test add-on, etc, and in the post-analytic phase, final sample disposition into the sample inventory system/storage.
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Processes and prepares samples for testing to include: labeling, centrifugation, aliquoting, preserving and dispatching for testing following specific guidelines for each step.
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Performs telecommunication activities to include: reporting laboratory results, taking verbal orders, transferring calls, describing specimen collection protocols, esoteric test research, troubleshooting issues, dispatching phlebotomist for collections, etc; completes follow-up protocol for any ambiguous orders or issues so that concerns come to resolution and audit trail is maintained.
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Monitors supply stock and requests additional supplies from appropriate resource so that necessary tools are available to provide services.
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Performs special procedures that may include: Bleeding times, Glucose tolerance or administration, blood cultures, legal drug screen urine collections, breath alcohol testing and dorsal hand vein neonatal collections.
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Follows and keeps abreast of hospital and laboratory policies and procedures.
Education:
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Completion of a phlebotomy course at a Vocational College or equivalent technical school, including completion of a 4-week internship in Phlebotomy in a clinical laboratory setting OR for applicants having received on-the-job training in lieu of completion of a phlebotomy course, one year of work experience as a clinical laboratory phlebotomist.
Experience:
* Work experience in phlebotomy within the last five years preferred.
License/Certification:
* Phlebotomy Registry PBT (ASCP) or NCA is preferred.
* Health Care Assistant (HCA-A) required within six months of date of hire.
* Healthcare Provider BLS Certification or obtained within the first 3 months of employment required.
* For positions requiring travel, a current driver's license valid in the state or other evidence of equivalent mobility is required.
Additional Responsibilities:
* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
*
Adheres to and exhibits our core values:
Reverence:Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity:Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion:Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence:Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
*
Maintains confidentiality and protects sensitive data at all times
*
Adheres to organizational and department specific safety standards and guidelines
*
Works collaboratively and supports efforts of team members
*
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers

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Laboratory Assistant - 1.0fte Days SJ (5671)

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Scheduling Coordinator 1.0 9:30a-6p - FSS (3298)

Title: Scheduling Coordinator 1.0 9:30a-6p - FSS (3298)
Location: WA-Tacoma-Franciscan Education And Suppo
Other Locations:
Job Summary:
This position is responsible for performing routine to moderately complex office work in coordinating the efforts of a diagnostic imaging department with those of physician s offices, patients, and other members of the hospital or medical community. An incumbent is engaged primarily in the process of scheduling patients for examinations. Although work may include some receptionist or general office work (e.g. collecting, recording and distributing patient demographics and clinical information via manual and automated systems), it is incidental to scheduling activities.
Essential Duties:
* Schedules patients for all varieties of diagnostic imaging exams offered various departments (ie. Ultrasound, MRI, Nuclear Medicine, Radiology, mammography, etc) based on physician referral; calls patients to set up and confirm appointments; records cancellations and reschedules time slot.
* Performs incidental office duties necessary to maintain the completeness of the patient record, may order office supplies.
* Answers the phones and coordinates efforts between the department staff, interpreting physicians and referring physicians; may greet and/or escort patients.
* May types medical reports and the daily outpatient schedule; may prepare monthly activity statistical reports.
* May prepare exam rooms and dressing areas for patient s use.
* Enters orders and/or charges for examinations by department as appropriate; may perform daily reconciliation of diagnostic imaging charges.
* Arranges for previous films to be collected prior to the scheduled exam.
Education:
* High school diploma or equivalent (GED) is required.
Experience:
*
One year of recent work experience that is related to the duties of the position.
License/Certification:
* None required
Additional Responsibilities:
* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
* Adheres to and exhibits our core values:
Reverence:Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity:Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion:Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence:Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Maintains confidentiality and protects sensitive data at all times.
* Adheres to organizational and department specific safety standards and guidelines.
* Works collaboratively and supports efforts of team members.
* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers

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Scheduling Coordinator 1.0 9:30a-6p - FSS (3298)

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Care Manager .8 SC days every other weekend (21377)

Title: Care Manager .8 SC days every other weekend (21377)
Location: WA-Lakewood-St Clare Hospital
Other Locations:
Job Summary:
The Case Manager coordinates the care and service of selected patient populations across the continuum. He/she works collaboratively with patient, family, physician and other members of the health care team to achieve the highest quality clinical outcomes with the most cost effective use of available resources. The Case Manager assumes responsibility for an interdisciplinary process which assesses, plans, implements, monitors and measures the effectiveness of interventions to meet patients' treatment and transitional needs. The Case Manager is knowledgeable about various age-related care protocols and functions within their scope of practice. This position is established to actively participate on the patient care team by providing basic bedside care and assisting patients with activities of daily living, under the direction of the RN. Teamwork is a vital component to same, through effective collaboration efforts.
Essential Duties:
I. Assessment
*
Collaborates with the patient, family, physician and other health care professionals to perform initial and concurrent patient assessment and referrals / recommendations
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Uses severity of illness/intensity of services indexes to determine appropriateness of admissions, transfers and continued stays;
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Advocates for adherence to best practice standards through use of approved guidelines, protocols and order sheets;
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Provides physicians and ancillary departments with data on treatment outcomes and avoidable delays in order to promote highest quality care;
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Works in conjunction with Payer Specialists in communicating and negotiating with commercial payers or other outside agencies in order to obtain needed services for patients and accurate reimbursement for the hospital
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Takes a leadership role in identifying opportunities to reduce risks, both financial and clinical, through analysis of resource consumption outcomes
II. Transitional Planning
* Works with interdisciplinary team to coordinate needed services to ensure efficient continuity of care.
* Assesses need for services through collaboration via Bedside Rounding on patients as well as with physicians and other interdisciplinary team members
* Plans for care needs with active involvement of patient, significant others, hospital staff involved in treatment process;
* Oversees implementation of transition plans with support from internal and external agents;
* Monitors patients' progress and adequacy of planning process through regular communication with patients and service providers;
* Documents actions in medical record according to departmental guidelines and oversees process of exchange of information with other facilities/agencies adhering to legal mandates about confidentiality;
* Measures effectiveness of interventions through direct communication with patients and caregivers and data collection of defined indicators (e.g., overall length of stay, readmission rates, feedback from referral sources, etc.).
* Identifies problems or gaps in community resources that impact outcomes and takes leadership role in efforts to effect changes.
III. Advocacy for Quality Outcomes
* Acts as a patient advocate for optimum care and a business partner to the physician.
* Participates as a team member to facilitate communication among all disciplines, identify barriers to meeting treatment goals, and determine ways to achieve best outcomes; as evidenced by facilitating and actively participating in Bedside Rounding
* Provides information and support to patients and families, helping them access needed resources within the medical center and community;
* Assists physicians in obtaining needed services for their patients and having access to all available data on best practice and financial outcomes;
* Cultivates collegial partnerships with physicians and other health care professionals and maintains high customer satisfaction ratings in dealing with patients and their significant others;
* Demonstrates innovative problem-solving skills and ability to analyze and organize data to provide evidence for necessary process changes.
IV. Professional Development
* Takes responsibility for adhering to case management standards of practice, hospital and departmental policies and procedures, and for professional development.
* Performs all assigned tasks according to standards defined by the Case Management Society of America and other relevant professional groups;
* Promotes a safe and effective work environment by following institutional guidelines for work activities, reporting any variances to department director immediately.
* Participates actively in relevant educational programs and shares information with other members of department and health care team;
* Maintains knowledge base about relevant clinical and fiscal issues and about community resources.
* Participates actively in staff meetings, designated hospital committees and community groups/task forces.
* Takes an active role in appraisal process, documenting achievements and defining goals for self and department annually.
* Collaborates with other case managers to ensure effective and efficient operations, using effective communication skills to share information and constructive feedback.
Education:
*
Registered Nurse with Bachelors degree (or enrolled in Bachelor's program) with case management certification (CCM or ACM) preferred
*
Licensure: Current, state licensure or approved Compact state licensure (valid for initial 30 days)
Experience:
*
Minimum - two years in acute care hospital
*
Preferred - experience in case management, discharge planning or utilization management role
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Familiarity with case management role in health care setting
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Knowledge of medical terminology, utilization management criteria, community resources, and health care reimbursement systems
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Ability to analyze data, apply critical thinking process to problem-solving
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Demonstrated capacity to work with inter- disciplinary team (especially physicians) and communicate effectively
*
Knowledge of InterQual and/or Milliman criteria is preferred
*
Moderate computer skills required
License/Certifications:
* BLS preferred.
Additional Responsibilities:
* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
* Adheres to and exhibits our core values:
Reverence:Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity:Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion:Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence:Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Maintains confidentiality and protects sensitive data at all times.
* Adheres to organizational and department specific safety standards and guidelines.
* Works collaboratively and supports efforts of team members.
* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity EmployersCB

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Care Manager .8 SC days every other weekend (21377)

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Call Center Agent, Telecommunications, on call - FSS (16013)

Title: Call Center Agent, Telecommunications, on call - FSS (16013)
Location: WA-Tacoma-Franciscan Education And Suppo
Other Locations:
Job Summary:
This job is responsible for responding to inbound telephone calls for all Franciscan Health System (FHS) hospital campuses in accordance with established procedures and customer service standards. Work is accomplished in a Contact Center environment, with an incumbent handling communications linkages for both external and internal callers and for after-hours physician/employee call. Work also includes initiating responses to codes and alarms transmitted from FHS facilities directly to the Contact Center, handling incoming scheduling requests for services within FHS facilities and providing callers with service information and assistance as requested.
Essential Duties:
*
Operates all assigned FHS Contact Center telecommunications equipment and demonstrates appropriate responses on a daily basis; answers all inbound calls in accordance with established procedures.
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Applies working knowledge of the "code" and alarm protocols and takes appropriate action(s) to respond on a daily basis.
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Applies working knowledge of all department standard operating procedures and demonstrates abilities to operate within those guidelines on a daily basis.
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Makes routine updates to databases/system tables (e.g. changes to call schedules, physician/employee data) in accordance with established procedures.
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Schedules patients for services within FHS facilities and provides appropriate pre-service information.
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Monitors and reports problems relating to Contact Center equipment, including hardware and software issues, to the appropriate party.
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Maintains logs and reports of malfunctions of the telephone system; reports malfunctions to the appropriate party.
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Trains new employees in the use of Contact Center systems.
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Works closely with supervisor in reporting or suggesting changes for improvements.
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Maintains the confidentiality of patient, visitor, physician, staff information.
Education/Experience:
* High school diploma (or GED equivalent), and one year of related work experience (preferably in a call center environment) OR any combination of education and experience that would demonstrate the capability to perform the duties of the position.
Licensure/Certification:
*
None required.
Additional Responsibilities:
* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
* Adheres to and exhibits our core values:
Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion : Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Maintains confidentiality and protects sensitive data at all times
* Adheres to organizational and department specific safety standards and guidelines
* Works collaboratively and supports efforts of team members
* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers.

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Call Center Agent, Telecommunications, on call - FSS (16013)

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