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Summary

Mon Sep 25, 2017 - 3 weeks ago

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Practice Scheduler

**POSITION SUMMARY****:** The Practice Scheduler spends 50% or more of time coordinating patient appointments, including tests, procedures (including surgery) and works closely with Central Scheduling. Also spends considerable time processing prior authorizations and documenting such.
**DUTIES TO INCLUDE, BUT NOT LIMITED TO: **
* Manage incoming telephone lines
* Schedule new patient and follow up appointments for multiple providers
* Schedules tests, procedures, referral appointments with scheduling center
* Communicates with patients regarding appointments and instructions for procedures and tests
* Document information in Patient's chart.
* Direct patient contact at check in and check out
* Process insurance prior authorization and document
**EDUCATION/EXPERIENCE REQUIREMENTS: **
* Graduate/equivalent of a 2-year program in a medical science field or equivalent in work experience.
* Medical terminology
* 2 years medical office experience or Bachelor's degree with 6 months medical office experience
* 1-2 years' experience with personal computers and frontline customer service
**OTHER SKILLS REQUIRED**:
* Excellent customer service skills
* Knowledge of insurance referrals
* Ability to work both independently and as a team
* Clear and effective communication skills
* Ability to multi-task
* Keyboarding skills of 35 wpm
* Familiar with Microsoft Office software
* Ability to coordinate schedules for multiple physicians and physician extenders in a fast paced environment
**PHYSICAL REQUIREMENTS:** Sitting, standing, reaching, bending, walking and stretching, hearing/verbal/visual acuity, ability to keyboard for extended periods of time.
**WORKING ENVIRONMENT:** A busy, oftentimes stressful, ambulatory facility providing direct patient care, considerable amount of direct patient/customer contact.

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