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Wed Dec 13, 2017 - 13 weeks ago

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Shift Administrator - Westfield Stabilization

The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education and support to young people ages 7-21. Most of the youth served are between the ages 14 and 18. The Department promotes positive change for the youth committed to our care, and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment.
The Department of Youth Services employs staff in various professions and backgrounds in order to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff monitor, and provide on-site and immediate intervention of DYS youth in our residential facilities. The Shift Administrator is the leader of the residential staff during the shift, directing activities, making decisions and responding to the needs of the young people in the program.
We are seeking a dynamic individual for the role of YOUTH SERVICES GROUP WORKER III (SHIFT ADMINISTRATOR) for Westfield Stabilization, located at 51 E Mountain Road, Westfield MA.
T he Shift Administrator performs various care and security activities in connection with young people in the custody of the Department of Youth Services. She or he observes conduct and behavior of juveniles assigned to the facility; maintains liaison with staff members, law enforcement agencies, professional specialist and others. They serve as a part of a team to provide guidance and direction to Group Worker I's and Group Worker II's and supervise the operations of assigned shifts.
"Group Workers" are our direct-care residential staff. The Group Worker's primary function is to supervise residents, which includes physically escorting, monitoring and, at times, restricting client movement in order to maintain a safe, secure and clean environment for the residential treatment and custody of youth. DYS Group Workers serve as positive role models and also participate in education, treatment and rehabilitation services for youth.
The Youth Services Group Worker III's (Shift Administrator) primary duties include, but are not limited to the following:
o Ensure proper security, control and supervision of shift.
o Supervise up to six (6) direct-report staff.
o Ensure all unit policies, rules and regulations are followed.
o Offer advice, guidance and attention to youth who struggle with emotional and behavioral issues.
Provide physical interventions where appropriate and necessary in accordance with Departmental policies to diffuse crisis situations and ensure safety and security of youth and staff.
o Direct activities of staff and residents, plan activities, and coordinates resources.
o Attend training's in crisis intervention and re-certified in CPR (every year).
o Attend meetings and training as required.
o Take initiative to create or improve current systems and procedures to help create an efficient workplace.
o Acts as a liaison for communication of any concerns or problems from direct-reports up through chain of command.
o Follow up and finish all tasks assigned by supervisor or administration.
o Other related duties as assigned.
Preferred Qualifications:
Experience in youth work, the major duties of which include residential care, treatment, counseling and/or rehabilitation of young people and/or adult offenders.
One year of supervisory experience.
Strong written and verbal communication skills.
Working knowledge of the principles of Positive Youth Development (PYD) and Dialectical Behavioral Therapy (DBT).
Computer skills (i.e. Microsoft Word, Outlook, etc.)
Preferred Competencies: Adaptability; Flexibility; Conflict Management; Decision Making/Problem Solving and Initiative. Ability to establish rapport with people from various ethnic, cultural and/or economic backgrounds.
Additional Information :
This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.
Transportation requirement - Must have reliable transportation.
Hours to be Worked : 40
Days Off: Friday and Saturday
Shift : Second Shift (3:00pm-11:00pm)
Candidate must be flexible.
Minimum Age Requirement: 21 years.
Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please logon to the DYS website to access detailed information on the Pre-Employment process.
The ideal candidate is flexible and responsive to change. Employees in this position may be required to work extended hours, nights, holidays and/or weekends as our residential facilities require 24/7 monitoring.
Please note that incumbents in this position are designated as emergency personnel.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants".
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
For questions, please contact the CYF Office of Human Resources at 1-800-510-4122 and select option #2.
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) a high school diploma or equivalent and (B) at least two (2) years of full-time, or equivalent part-time professional experience in youth/adult justice work, the major duties of which included the secure residential care, treatment, counseling and/or rehabilitation of youth and/or adult offenders or in a law enforcement capacity, of which (C) at least one (1) year must have been in a supervisory capacity, or (D) any equivalent combination of the required experience and the substitutions below.
Based on assignment, incumbents may be required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.
Upon hire, incumbents shall be required to complete and maintain a valid certification in crisis intervention, suicide prevention, Cardio-Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and first aid.
Substitutions :
An Associate's degree or higher with a major in Counseling, Criminal Justice, Human Psychology, Police Science, Psychology, Social Work, Sociology or a closely related field may be substituted for one (1) year of the required (B) experience.
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
**Job:** **Community and Social Services*
**Organization:** **Department of Youth Services*
**Title:** *Shift Administrator - Westfield Stabilization*
**Location:** *Massachusetts-Westfield-51 East Mountain Rd*
**Requisition ID:** *170006V9*