Title: Assoc Client Serv Coord-Billng
Location: US-Missouri-ST LOUIS
Other Locations: null
JOB SUMMARY
Responsible for the application of payments, processing, reconciliation and distribution of invoices issued to ensure prompt submission to clients within corporate and departmental guidelines. Generates and audits various reports to ensure compliance of existing Credit and Collection policies and procedures. By performing these duties and taking action when necessary, will assist in the recovery of revenue and decreasing bad debt.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Monitors, reconciles and posts payments to client accounts on a daily basis.
Generates and prints monthly invoices, sorts and prepares invoices to send to clients.
Processes client specific special invoice requirements.
Maintains ANACAB/COOP script records for inclusion in monthly billing statements.
Issues month end broadcast and calendar invoice and affidavits to clients including notarized ANACAB/COOP forms.
Audits invoices generated and mailed to ensure accuracy of client notification.
Monitors, reconciles, and posts daily credit card invoice charge transactions. Independently research and resolve related issues.
Reviews aging report on a weekly basis notifying sales of clients that have exceeded the 30, 60 and 90 day thresholds.
Sends appropriate notification to clients indicating past due monies and the action needed to bring their account current as well as consequences for failure to pay.
Resolves post-invoicing issues by researching discrepancies for clients against payment logs.
Processes credit checks for new clients, prepare and send credit approval/denial and collection letters.
Establishes and maintains client database.
Creates and maintains logs for credit, collections and billing.
Prepares and distributes weekly accounts receivable reports to sales and assist with billing and accounts receivable inquiries to include contacting the client to attempt to collect payment.
Compiles and distributes to sales the monthly prepayment report and client suspension notifications.
Prepares and distributes weekly/monthly EDI billing.
Performs other duties as required.
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to effectively organize and prioritize
Ability to work independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate suburb follow through
Proficient in Microsoft applications
Education
Bachelor's degree in Marketing, Communications, Business, or related field or equivalent experience
Related Work Experience
1 years Customer Service experience in a MSO or Telecommunications Industry preferred
1 years Accounts Receivable experience
PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Familiarity with the advertising industry
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
