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Thu Apr 12, 2018 - 23 weeks ago

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Senior Infrastructure Engineer - Storage Backup

**About Capgemini**

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion (about $14.4 billion USD at 2017 average rate).

Visit us at at . People matter, results count.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant --employment-opportunity-is-the-law

Storage and Backup admin:

4-6 yers of experiance in storage & Backup technologies

oTeam lead experiance on Storage & backup technologies

oGood understanding of the storage concepts and internal architecture.

oHands-on experience on the various storage products Hitachi, EMC,NetApps etc.

oExperience on the various storage monitoring and management tools.

oHandle escalated incidents

oPerform root cause analysis

oAnalyze various reports

oCoordinate with vendors

oExcellent communication and coordination skills

oKnowledge of networking

oKnowledge of storage concepts

oKnowledge of ticketing tools

oKnowledge of ITIL process


Backup & Storage Knowldge on:

oEMC XtremIO VMAX, VNXe, Unity

oAvamar/Data Domain

oHP Data Protector (Legacy Enterprise Business)

oIBM Tivoli Workload Scheduler (aka Maestro)

oInstall and Configure the Backup Servers and Clients

oConfigure Backup Policies, Catalog Backups, Restore the backups.

oTroubleshoot Backup Issues, Failed Jobs, Performance Issues

oDocument and Update SOP and RCA

oWork on Change Request and monitor them closely

oIn-depth knowledge of third party backup tool like Veritas NetBackup, IBM Tivoli (TSM), Legato, Pure Disk.

o4-6 years of professional backup administration experience in any of the above tool.

oBachelor's degree or equivalent combination of education and experience

oConfiguration of Storage Volumes, Virtual Tape Libraries, Disk Storage Units.

oTrouble shoot Performance Issues, Propose and Implement Change Requests

oAbility to communicate technical issues with non-technical people

oProblem Solving and Decision Making skills.

oGood Leadership and Communication skills.

oMust have good understanding of operating systems

Day to Day responsibilities:

oReporting Weekly/Monthly/Quarterly

oMaintain Knowledgebase, Sop`s

oDay to day management and support of storage & backups;

oBeing part of a team of technical specialists in service delivery and transitional projects;

oMonitoring of the storage & backups, addressing any issues raised and ensuring that contracted services are met;

oProactive maintenance of the estate;

oPatching & updates;

oImplementing service improvements

Involves researching, developing and delivering effective and consistent solutions to support the infrastructure systems ensuring the application of current and emerging technologies for optimum performance.

Day to Day responsibilities:

o Day to day management and support of servers;

o Being part of a team of technical specialists in service delivery and transitional projects;

o Monitoring of the servers, addressing any issues raised and ensuring that contracted services are met;

o Proactive maintenance of the server estate;

o Server Hardware and Server OS break fix using the EARS ticketing system;

o Patching & Anti-Virus updates;

o Developing and implementing service improvements;

o Attending DR rehearsals;

o Monthly Reporting;

o Designing and implementing Simple and Ad-hoc project work requests; On-call cover and out of hours support.

o Qualification: Engineering or equivalent degree

o Should be proficient in Technology Solution Design

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

**Job:** _Programmer/Analyst_

**Organization:** _INFRA US IGATE_

**Title:** _Senior Infrastructure Engineer - Storage Backup_

**Location:** _IL-Chicago_

**Requisition ID:** _035307_