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Sat Feb 24, 2018 - 3 weeks ago

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Information Security and Records Management Program Manager

Primary responsibility is the management of the U.S. Bank Corporate Records Management program in accordance with the Corporate Records Management Policy and in alignment with the objectives of the U.S. Bank Data Protection and Privacy Program. Management of the program includes the delivery of program training and ongoing program awareness, oversight of domestic and international records retention and disposal, and oversight of daily operations, special projects and vendor management. Individual will be responsible for the leadership and development of the Corporate Records Management staff.

Participate in the identification, design, development and implementation of Records Management initiatives and projects to mature operations and expand across the international footprint. Identify opportunities to continuously improve records management processes while supporting Operational Risk Management and Data Protection and Privacy Program objectives. Establish and provide reporting to senior management, Risk Management Committees and the Board on program initiatives, outcomes and risk related measures. Coordinate with management, staff, internal customers and external vendors to ensure successful and timely completion of projects and routine tasks. As needed, coordinate the recovery of damaged company records. Manage third parties that store and destroy records including resolving escalations. Possess the ability to effectively communicate across all levels of management and multi-task and work in a fast paced environment. Deliver a high quality of customer service to internal customers.

The Corporate Records Management Program is a component of the Operational Risk Management Data Protection and Privacy Program. It oversees approximately 1.3 million boxes in storage and securely destroyed approximately 200,000 secure containers annually. Through the program, approximately 50,000 boxes of records are destroyed annually. Over 5,000 departments participate in the program.


Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Ten or more years of experience in an applicable risk management environment

- Applicable certifications

Preferred Skills/Experience

- Bachelor's or Master's degree in Information Management, Information Security/Assurance, or Business Administration or other related field

- Five or more years of information security, privacy and/or information management experience

- Three or more years of management or supervisory experience

- Demonstrated leadership skills

- Excellent verbal and written communication skills

- Strong organizational and analytical skills

- Basic knowledge of concepts, practices, policies and procedures of banking products and services

- Three or more years of experience in leadership activities

- Demonstrated ability to manage multiple tasks/projects and deadlines simultaneously

- Demonstrated ability to work within and develop a team environment

- Extensive knowledge and application of information security and privacy controls and related legal and regulatory requirements

- Well-developed problem-solving and decision-making skills

- Ability to thrive and motivate others in multi-tasked, face-paced environment.

- Strong written, verbal and presentation skills and experience with development and delivery of senior-level reports

- Strong technical skills, especially Microsoft Office applications

**Job:** Compliance / Quality Control

**Primary Location:** Minnesota-MN-Minneapolis

**Shift:** 1st - Daytime

**Average Hours Per Week:** 40

**Requisition ID:** 180006244

**Other Locations:** North Carolina-NC-Charlotte

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.