Careers
Supv-Operations
KS-Wichita
View Job Cart
Description
Tell A Friend
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.
* Lead, educate and develop company employees
* Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard.
* Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
* Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
* Develop plan for distributing break loads to achieve cut time goals
* Monitor service freight and ensure cut time compliance
* Monitor and analyze all opportunities to cut costs and improve efficiencies
* Assist customers with rate quotes, claim information and setting appointments
* Monitor actual performance data and gather information for reporting
*
Communicate with Account Manager(s) to ensure customers' and company's needs are met
*
Identify freight moving at incorrect weight and classification
*
Ensure all OS&D is identified and processed properly
*
Conduct pre-shift meetings and provide education to employees as necessary
*
Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
*
15. Implement company policy
*
Comply with all applicable laws/regulations, as well as company policies/procedures
*
Perform other duties as required

job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications:
QUALIFICATIONS
* Must possess high school diploma or equivalent
* Must be able to travel as needed
* Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
* Prior management experience, preferred
* Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
* Able to work without management present and take initiative without immediate local supervision
* Multi-tasked oriented and possess good organizational skills
* Knowledge of Microsoft Office and Internet
WORKING CONDITIONS:
* Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
* Hours may vary due to operational need
* Frequent contact with service center personnel; fast-paced, deadline oriented
Job ID: 46280
JobTitle: Supv-Operations